Patient communicationComing soon
A receptionist that never puts a patient on hold
Your team's phones ring first. When everyone is busy, a call goes unanswered or the office is closed, the AI receptionist picks up, answers questions about your practice, and books, moves or cancels visits right in your schedule. Every call ends with a transcript and a short summary for your staff.
- Picks up on the first ring, 24 hours a day, after your staff has had the first chance
- Books, reschedules and cancels visits using your providers, hours and visit types
- Warm transfer to a person when the caller asks for one or the call needs one
- A transcript and a short summary of every call, ready for your team
How a call reaches your schedule
From the first ring to a booked visit
Your team always gets the first chance to answer. The AI receptionist only steps in when nobody can, then books the visit and texts the patient.
- 01
Patient calls
Your office number, during hours or at 2 am.
- 02
Your staff ring first
Front desk phones ring for as long as you choose.
- 03
Nobody free? The AI picks up
When the line is busy, the call is missed, or the office is closed.
- 04
Visit booked, confirmation texted
Straight into your schedule, with a text to the patient.
Coming soonThe AI receptionist is coming soon. The schedule it books into and the phone numbers it answers are live today.
Also in patient communication
Never miss a patient call or text.
- After-hours answeringComing soonTakes after-hours calls and pages on-call only for the call types you mark urgent.
- Office phone numbersLocal and toll-free numbers for your office, with call logs and recordings.
- Two-way textingComing soonText patients from your office number, and text back every missed call.
- Unified inboxComing soonCalls, texts, email and web chat in one thread per patient.