Patient communicationComing soon
After hours, only the calls that matter wake you up
When the office is closed, every call is answered, written down and sorted by the rules you set. Routine messages wait in the morning queue, and the call types you mark urgent page your on-call provider right away. It never gives clinical advice: a caller who describes an emergency is told to hang up and call 911, or 988 for a mental health crisis.
- You choose which call types page the on-call provider and which wait for morning
- An on-call schedule, so the page goes to the right provider
- Never gives clinical advice or triages symptoms
- Emergencies are sent to 911, and mental health crises to 988
How a call reaches your schedule
From the first ring to a booked visit
Your team always gets the first chance to answer. The AI receptionist only steps in when nobody can, then books the visit and texts the patient.
- 01
Patient calls
Your office number, during hours or at 2 am.
- 02
Your staff ring first
Front desk phones ring for as long as you choose.
- 03
Nobody free? The AI picks up
When the line is busy, the call is missed, or the office is closed.
- 04
Visit booked, confirmation texted
Straight into your schedule, with a text to the patient.
Coming soonThe AI receptionist is coming soon. The schedule it books into and the phone numbers it answers are live today.
Also in patient communication
Never miss a patient call or text.
- AI receptionistComing soonAnswers on the first ring, day or night, and books the visit into your schedule.
- Office phone numbersLocal and toll-free numbers for your office, with call logs and recordings.
- Two-way textingComing soonText patients from your office number, and text back every missed call.
- Unified inboxComing soonCalls, texts, email and web chat in one thread per patient.